SUPPORT & ADVICE
NutriCalc nutrition calculation software helps food manufacturers stay on top of regulations and ahead of trends in today’s fast-moving food industry.
Food manufacturers large and small count on NutriCalc online food product development software to provide them with cost-effective nutrition calculation for new product development and for all their labelling and compliance needs.
LIVE CHAT WITH OUR UK TEAM
We’re always happy to chat with you to answer any questions or resolve any issues. Speak with a member of our team instantly, just click the pink chat icon in the sidebar!
We’re usually online during UK office hours: Mon-Fri 9am to 5pm GMT
EMAIL US
Pop an email across either by clicking the link in the help and support area or send to: helpdesk@nutricalc.co.uk
One of the support team will be in touch with you
TELEPHONE SUPPORT
If you’re someone who prefers to talk things through with a friendly voice, no problem! Our UK Premium plan will give you as much support and advice by telephone as you need. Click here 9:00am – 5:00pm GMT to give us a call!
RAISE A SUPPORT TICKET
From the help and support area, you can raise a support ticket 24/7. You can also rate how urgent it is for you to have it resolved. If you want to get back to us at a later date about it, you can always re-open it
If you’d like to see some of the basic tasks in action, check out our videos here that walk through how to use NutriCalc, and help you get the most out of our nutrition calculation tool
CASE STUDIES
We also share anonymous case studies with you from time to time to help you see some of the issues that can crop up which you may relate to and how we can help you deal with them. Click here to read our case studies
EXPERT PAPERS
We regularly write expert papers on legislation changes, best practices and nutrition calculation theory, to keep you informed and up-to-date. Click here to read our expert papers
GLOSSARY
Our helpful Glossary page has definitions of commonly used food industry terminology on our site. You can also view our expert paper articles and software features related to particular terms. Click here to visit our Glossary
FAq's & Troubleshooting GUIDE
We keep our Frequently Asked Questions and Troubleshooting Guide pages up to date with real questions and answers for things which are most commonly asked, as well as common gotchas. Click here to read our FAQ’s. Click here to read our Troubleshooting guide.
WEEKLY TIPS
Subscribers receive regular tips and tricks to ensure that they’re making the most of the service and using it as efficiently as possible. Do share yours with us if you have a great idea though, we’d love to hear them, and we’ll put your name to it if you like too!
