FAQs

GENERAL FAQ's

You can get results in just four steps!

  1. Enter the name of your product
  2. Search our database for your ingredients, or create your own
  3. Enter the ingredient quantities
  4. Enter the cook/weight loss, if any

We are trusted by thousands of food professionals because of the outstanding accuracy and amazing support our software offers. We are the industry standard software for nutrition calculation, and our customers even include Trading Standards Departments.

Laboratory analysis is unfortunately prone to human error and anomalous results, while you can always rely on NutriCalc calculations to be accurate and consistent, as long as the data you enter is accurate. 

NutriCalc uses data files that have been modified where necessary to comply with EU regulations for labelling (front of pack and back of pack), ingredient lists, QUIDs and allergen declarations.

Leading food companies worldwide count on NutriCalc to supply them with the accurate, compliant data they need. 

 

NutriCalc is easy and user-friendly to navigate, even if you have not used it before. You will also find plenty of support, both built in to the software and available via our online videos and knowledge base.

We also offer on site training for those of all experience levels, and this is always worthwhile to ensure that you and your team members have a good knowledge of nutrition calculation, and additionally to make the most of your NutriCalc subscription. Find out more on our Consultancy & Training page.

When you choose NutriCalc you have access to these comprehensive data sources:

McCance and Widdowson (7th edition) 2019

Also known as CoFids or the UK Nutrient Databank, these files form the basis of NutriCalc nutrition calculation software, adjusted by NutriCalc in line with EU 1169/2011 legislation.

USDA files

Our expert team at NutriCalc have recalculated values in the USA’s official government ingredients file where necessary, to ensure they are compatible with UK data when used in our nutrition software.

The NutriCalc Supplementary file

NutriCalc has compiled and maintains a unique copyrighted list of supplementary ingredients, such as manufacturing aids and E-numbers, used by food industry professionals.

Absolutely! Click on the ‘My Preferences’ option in the lower left hand corner. In the box marked ‘General’ tick the option to show demo recipes and ingredients.

Still using Laboratory Analysis?

NutriCalc  offers you unlimited use of the software for all of your products, so it is a cost-effective way to make as many recipe or supplier changes as you like with instant results.

A full lab analysis of the main seven nutrients costs at least £100, so NutriCalc pays for itself in no time. Nutrition calculation software is especially useful at the new product development (NPD) stage, or in product pitches where retail customers require nutrition information at the concept or presentation stage.

The speed of NutriCalc is also a huge benefit, compared to the time it takes to make, pack and send product samples off for analysis. While your competitors are waiting for lab results, you can be impressing customers and increasing profits.

There are a small number of processes for which calculation may not give accurate results, such as fermentation, which is unpredictable, or cooking methods like deep frying or battering, where where not everything stays in, or is not fully removed, .

Analysis may also be advisable if you are missing important information about ingredients in the product, or if you wish to make health claims for micronutrients.

Our expert team will be able to advise you with full transparency.

We will only advise calculation if we are confident of accuracy and we will tell you if we believe your product is more suitable for analysis. We may also be able to advise on how to use a combination of analysis and calculation to keep costs down now and in future – so it’s well worth giving us a call!

CALCULATION QUERIES

Yes, it certainly can. You can enter this either as a percentage cook loss, or as the start and final (batch and yield) weights. Alternatively, there is a facility for entering the final moisture content if you prefer.

Yes, the software provides data for 14 allergens and there is also the option to enter custom allergens.

Yes. When you’ve entered a recipe, NutriCalc will not only give you the nutrition information, but also a list of how much each ingredient contributes to the fat or any other nutrient, so you can easily change or reduce the high contributors. NutriCalc also provides data for you to support low-fat or low-salt claims on recipes, and our Premium package includes the option to calculate how fruit and vegetable content contributes to 5-a-day claims.  

Yes, you can enter the percentage overrun. NutriCalc also offers other useful functions such as being able to calculate the fruit content of preserves and to generate nutrition information per 100ml/100g, per serving size or per pack.

Yes, NutriCalc can calculate food costings based on the ingredient costs you enter.  What’s more, it will update costings across all your saved recipes at once if the price of a single ingredient changes.
Click on Ingredient Centre in the left hand column. This will show ‘Recent’ and ‘Other’ ingredients. Click ‘More Results’ to show more ingredients. These can be displayed as a List, as opposed to the Cards view, by clicking the icon in the top right of the grey panel. You can set the number of ingredients to be shown at a time via the ‘My Preferences’ option.
No, you can enter an unlimited number of ingredients and recipes
You can find them in the ingredient centre or by expanding the cog at the end of the recipe search line and selecting ‘show sub recipes’

Money Matters

It depends how often you plan to use the software, what kind of food products you work with, and where your customers are.

For example, a Pay As You Go monthly subscription would suit you if you have a small product range or limited menu that changes infrequently.

If you need access to NutriCalc nutrition calculation year-round, you could save money with an annual subscription. Meat product manufacturers would benefit from our Professional Plus plan, and companies that export outside the EU would benefit from our Premium plan

Check out our Pricing Plans page, or talk to our team today about your specific requirements.

Our fees are per seat. One user is permitted per email address.

You can pay by credit card online via our web app. If your company does not allow payment by credit card, please contact us and we’ll be happy to help you.

No, your contract is only as long as your subscription. There are no rolling contracts on any of our plans and if you subscribe to a monthly plan you can cancel at any time.  No commitment to subscribing for a minimum of 12 months, just drop us an email for a no questions asked cancellation.

Yes – simply add another seat and invite other users to join your team via the accounts page.

Fees/subscriptions are per seat/user. This means one user per email address.

Yes, please contact us for further information

TECHNICAL QUERIES

NutriCalc is a web based application, it will run on all common operating systems with a modern web browser. For more information please read our Licence Agreement

You can log in to NutriCalc from any desktop, laptop or tablet computer (Apple or PC) that has internet access.
NutriCalc will alert you if you lose internet connection.
NutriCalc comes with high levels of security and 256-bit encryption, to ensure that your data remains secure.

Yes – from most versions of the desktop application we can help you migrate your data.

Please contact our support team for more information.

You may need to reset your password, or you may have been locked out after 3 failed attempts. Please try again in 15 minutes.

If you have used the email address for a free trial, you simply need to login again. You can’t register the same email address twice.

You won’t be able to register again using the same email account.  If you’ve registered previously and want to subscribe at the end of your trial, just login and you will be taken to the payment page where you can enter your payment details.

If you haven’t registered for a free trial before, and you’re not receiving the email to confirm your email address, your company may be using a firewall which is blocking this so you may need to speak to your IT team.

Get in touch

Please use the form below to get in touch with us and one of our team will respond as soon as possible: